Unix/Linux OS agent troubleshooting

if you have any problem with the OS agent then first of all follow troubleshooting section here:
Installation page ➡ OS agent ➡ Troubleshooting

If this does not help and it still does not work then send us below data as text screenshots to support@lpar2rrd.com.
  1. What are agent and LPAR2RRD server versions?

  2. How big is your environment? Hundreds or thousands of running OS agents?

  3. Is that about 1 client or generally there is not OS agent data?
    Product UI ➡ menu ➡ LPAR2RRD ➡ data check

  4. Server side:
    ps -ef | grep lpar2rrd-daemon
    cd /home/lpar2rrd/lpar2rrd
    ls -l logs/error.log-daemon
    tail -50 logs/error.log-daemon
  5. Agent side:
    ls -l /var/tmp/lpar2rrd*
    wc -l /var/tmp/lpar2rrd*
    tail /var/tmp/lpar2rrd*err
    tail -1 /var/tmp/lpar2rrd*txt
    perl /opt/lpar2rrd-agent/lpar2rrd-agent.pl -d <your_LPAR2RRD_server>