Unix/Linux OS agent troubleshooting

if you have any problem with the OS agent then first of all follow troubleshooting section here:
Installation page ➡ OS agent ➡ Troubleshooting

If this does not help and it still does not work then send us below data as text screenshots to support@lpar2rrd.com.

1. What are agent and LPAR2RRD server versions?
   
   
2. How big is your environment? Hundreds or thousands of running OS agents?
   
   
3. Is that about 1 client or generally there is not OS agent data?
   Product UI ➡ menu ➡ LPAR2RRD ➡ data check
   
   
4. Server side:

   date
   ps -ef | grep lpar2rrd-daemon
   cd /home/lpar2rrd/lpar2rrd
   ls -l logs/error.log-daemon
   tail -50 logs/error.log-daemon
   

5. Agent side:

   ls -l /var/tmp/lpar2rrd*
   wc -l /var/tmp/lpar2rrd*
   tail /var/tmp/lpar2rrd*err
   tail -1 /var/tmp/lpar2rrd*txt
   perl /opt/lpar2rrd-agent/lpar2rrd-agent.pl -d <your_LPAR2RRD_server>