Windows troubleshooting

  • Use telnet from Windows host and its PowerShell to test connection to LPAR2RRD server, on the Windows side
    Use hostname/IP of the LPAR2RRD server
    Bellow example shows that there is no connection, fix it on your network.
    PS C:\> telnet <LPAR2RRD server> 8162
    Connecting To <LPAR2RRD server>...Could not open connection to the host, on port 8162: Connect failed
    PS C:\>
    
    Install telnet client if it is not there in the admin window:
    PS C:\> Install-WindowsFeature -name Telnet-Client
    

  • Check if the LPAR2RRD agent is schedulled like below from cmd line or from Windows Task Scheduller
    Check if thee is no any error in Windows Task Scheduller job.
    PS C:\> schtasks /query | findstr /i "LPAR"
      LPAR2RRD-agent-<LPAR2RRD server>-8162       2/10/2026 4:21:00 AM   Ready
    
  • Check if there are logs in C:\Users\<user>\AppData\Local\Temp\comp_perfiles\<LPAR2RRD server>\
    If directry does not exist, then the agent has never been started up.
    You can check stderr.txt if any obvious errors
    PS C:\> cd C:\Users\admin\AppData\Local\Temp\comp_perfiles\<LPAR2RRD server>
    PS C:\Users\admin\AppData\Local\Temp\comp_perfiles\<LPAR2RRD server>> ls
    
        Directory: C:\Users\admin\AppData\Local\Temp\comp_perfiles\<LPAR2RRD server>
    
    Mode                LastWriteTime         Length Name
    ----                -------------         ------ ----
    -a----        2/10/2026   6:46 PM              0 stderr.txt
    -a----        2/10/2026   6:46 PM           1106 stdout.txt
    -a----        2/10/2026   6:41 PM            623 stdout_last.txt
    
  • Check if LPAR2RRD agent files were copied into targed directory
    PS C:\> ls <whatever path to XorMon target dir>
    
        Directory: C:\Users\pahampl\xormon
    
    Mode                LastWriteTime         Length Name
    ----                -------------         ------ ----
    -a----        2/10/2026   3:36 PM              2 agent_config.txt
    -a----        9/12/2025   3:47 PM            137 Configuration.vbs
    -a----        9/12/2025   3:47 PM          29151 LPAR2RRD-agent-Configuration.ps1
    -a----        9/12/2025   3:47 PM          43352 LPAR2RRD-agent.ps1
    -a----        2/10/2026   3:36 PM            820 LPAR2RRD_Agent_Uninstall.ps1
    -a----        2/10/2026   3:36 PM             82 Uninstall.bat